Finally get off the rollercoaster of offering #allthethings by uncovering your true potential
Systems Strategist, Business Coach and Educator helping other leading ladies grow and scale their business.
You’re here because you’re looking to set boundaries with your clients and utilize a communication tool that keeps ALL of your client messages in one place.
I got to a place in my business where trying to organize client projects and communicate back and forth was out of control: messy email threads, terrible subject lines, a million email signatures…etc etc.
After some trial-and-error trying to figure out what clients could use – without feeling overwhelmed or burdened – I landed on Slack for client & team communication!
A few reasons I choose to use Slack over other communication platforms:
So now you’re probably wondering – “WELL, HOW DO I ORGANIZE MY SLACK WORKSPACE?!”
Here are a few tips to help you get started:
Now that you have everything setup – you’re probably wondering, “WILL MY CLIENTS ACTUALLY USE THIS, AND HOW CAN I GET EVERYONE ON HERE?”
I’m very firm with my boundaries for communication, I even add it into my contract that the clients sign. I state exactly how we communicate and when we communicate. My clients can message at any time, but I make it clear that I will respond within 24 business hours – and I’m also very clear as to what my business hours are!
I reemphasize this information in their client portal/welcome guide so they can see it again, as well see the links to Slack. I remind them this is for THEIR benefit:
*If a client sends a message to me via email – I respond in Slack to remind them of proper communication channels.
Once you set these boundaries on communication, you will feel much better about your organizational practices, and you will be able to best serve your clients as well as yourself! Setting clear communication standards will allow you to have more time to take on new projects and/or focus on scaling other areas of your business!
Gain the clarity
and confidence you need to figure out what you’re here to do, what your
dream business actually looks like and start taking tangible steps and
inspired action to transform it from a dream into reality.
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